Product Recall

2-Power Laptop Battery p/no CBI3036A and CBI3201A

Description of the defect

There is potential for a Samsung brand capacitor on the control circuit inside the battery to short circuit.
This potentially faulty capacitor was in used in batteries manufactured in April & June 2013.
These batteries can be identified by a date code printed on a white sticker:

2-Power Laptop Battery p/no CBI3036A and CBI3201A Date Code on battery • View larger image

Statement of the hazard

There is potential for a Samsung brand capacitor on the control circuit inside the battery to short circuit and potentially flame. PSA has knowledge of one instance where a battery flamed and one instance of heat damage. The battery manufacturer has stated the capacitor failure rate is less than 1 in 10,000. PSA received a total of 542 batteries which used this Samsung brand capacitor.

What to do

If you have an affected battery to render the battery safe the battery then needs to be discharged to 0% capacity. Ensure that during the discharge process the battery is not left unattended. Once the battery is discharged the battery should then be disposed of in the normal way.

Fill in the following form including your battery serial number, and a replacement will be shipped to you.

For more information contact Gavin Boyle:
T: 03 94289024
E: gb@psaparts.co.uk

    Please note:
  1. You must provide the purchase date, or the order reference, or both to qualify
  2. You must submit a separate application for each part number per order.
 
Where and when did you purchase the battery?
 
Date purchased:
Or
Order reference:

Battery 2-Power Part Number

Please enter the full serial numbers of effected batteries (comma separate multiple serial numbers):

 
Contact Information
 
   
Dispatch Address for Replacement
 
Your Company name (if a trade customer),
or company you purchased the battery from (if an individual):
Your name:
Email address:
 
Address line 1:
Address line 2: Optional
Town or city:
County or region:Optional
Postcode:
Country:
 
 
 
SUBMIT